Our training introduces participants to the management of modern IT services. It provides a comprehensive understanding of the language and key concepts of ITIL® and shows how ITSM professionals can improve their work and that of their organization using ITIL 4 guides. This three-day session covers the entire program at the Foundation level and prepares participants for the ITIL 4 Foundation exam. Participants will receive an ITIL 4 Foundation exam voucher.
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